We are known to be the most reliable pharmaceutical store with an objective to provide satisfaction to all the customers. 100% effort is put on all the orders placed by any customer what so ever. The delivery of each product is ensured by us so that it reaches to our buyers on time.
Please contact our Customer Care in case you wish to cancel the Order. On receipt of the cancellation notice, we shall cancel the order and refund the entire amount if the order has not been processed by us. We will not be able to cancel orders that have already been processed or shipped out by us. In some cases, this can happen within 12 hours after you place the order.
There can be many reasons why the order is canceled by the customers and is kept as flexible as possible. Following are the reasons where cancellation policy will stay put:
Limitation of quantity available for purchase in a single order: If the quantity of the product that a customer ordered is less (or limited to purchase) or the stock of that specific product is unavailable or out of stock, then the cancellation policy will be applicable.
Disputes and complaints: If any dispute in the product finds by a customer then, please contact our customer support team immediately so that we can assist to find an amicable solution.
Unavailable of stock & Pricing Inaccuracy: When a product that a customer ordered is found unavailable, or out of stock or any pricing inaccuracy then the order cancellation policy will be applicable.
Non-Receipt of Payment: Orders that are Unpaid are considered as canceled.
Cancellation by the customer: If any customer wishes to cancel their order, then please contact our Customer Care team. On receipt of the cancellation notice by the customer, we shall cancel the order and refund the entire amount if we have not processed the order. Orders that have already dispatched or shipped out by us will not be able to cancel. In some cases, this can happen within 12-24 hours after you place the order.
Refund: If the payment were made by a credit card, we would refund the same. If the payment mode were Money order / Check, we will send you back a Money order / Check, if the same has not been deposited. Money order/ Check will be sent only to the billing address of the customer.
Typically we need a minimum of 10 working days to processed refunds. In case of payment made by Money order or Check; it may take little more time for the Check to be delivered to your billing address, and for the funds to be credited in your account after you deposit the Check.
Please note: we shall not be responsible for any delays in credit to the Cardholder’s credit card account as the Cardholder’s issuing bank manages the credit.
Complete satisfaction: In case, if you were dissatisfied with any of our products, then they can report to our customer care team. By chance, if they are unable to solve customer issues, then we provide a complete replacement or return the money.
If you have any questions, please mail us at:
We will contact you if any additional information is required to accept your order or whole or any part of your order canceled.